Privacy Policy

Web Made Better is an Australian-owned website studio. In this policy, "we", "us" and "our" refer to Web Made Better. You can contact us at hello@webmadebetter.com.au.

We collect information that a person chooses to provide, together with basic technical information generated by hosting the website.

• Contact and project information you provide through the Free Website Demo form, the Website Guide handoff or by emailing us directly (for example: name, business name, email, phone, industry, service area, current website, package interest, goals and any notes you add).
• Basic technical and server-log information produced by hosting infrastructure, such as IP address, request time, user agent and requested page, used for security and reliable operation of the website.

We use the information only to:

• assess and respond to your enquiry;
• prepare a requested Free Website Demo;
• provide and support agreed services;
• maintain reasonable business records; and
• protect and operate the website.

The website is hosted by Lovable. When you submit the Free Website Demo form or the Website Guide handoff, your submission is transmitted through the website and email-delivery infrastructure to our Web Made Better Google Workspace inbox. We do not store form submissions in a separate website database.

Our hosting and email providers may process data in Australia or overseas under their own terms.

We do not sell personal information, and we do not add people who submit the Free Website Demo form or Website Guide handoff to a marketing list.

We retain enquiry and client correspondence only for as long as is reasonably needed to handle the enquiry, deliver an engagement, maintain business records and meet legal obligations. After that, information is deleted or de-identified where appropriate.

You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by emailing hello@webmadebetter.com.au. We will respond within a reasonable time.

This is a factual notice describing our current practices. It is not a legal guarantee, and it is not a statement that Web Made Better is legally required to comply with, certified under, or fully compliant with the Privacy Act 1988 (Cth) or the Australian Privacy Principles. We aim to handle personal information responsibly and update this notice when our practices change.